CoinFalcon Crypto Exchange Review: Is It Safe for Beginners in 2025?
Nov, 23 2025
CoinFalcon Spread Cost Calculator
CoinFalcon charges low trading fees (0.20%) but has high spreads (up to 2.5%). This calculator shows you how much you lose to these hidden costs compared to other exchanges.
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Want to buy your first Bitcoin without getting lost in a maze of charts, leverage options, and confusing terminology? CoinFalcon promises exactly that: a simple, no-nonsense way to buy and sell crypto. But after eight years in business and a 1.4/5 Trustpilot rating, is it really the beginner-friendly haven it claims to be-or just a trap for the unwary?
What CoinFalcon Actually Offers
CoinFalcon is a UK-based crypto exchange launched in 2017. It doesn’t try to be everything to everyone. No futures. No margin trading. No complex order types. Just spot trading: buy Bitcoin, sell Ethereum, swap Litecoin. That’s it. And for someone who just wants to dip their toes into crypto without learning how to read candlestick patterns, that’s a relief. It supports over 30 cryptocurrencies, including the big names: BTC, ETH, LTC, XRP, and a few others like DOT and ADA. You won’t find hundreds of obscure tokens here, but you won’t need them either if you’re starting out. The platform is built for speed, not depth. Their website and mobile app (CoinFalcon 2.0) are clean, minimal, and easy to navigate. You can deposit euros via SEPA transfer or credit card, and the whole process takes three steps: sign up, verify, trade. The verification process isn’t overly strict. Most users report getting approved within 1-2 business days. No need to upload a selfie holding your ID unless you’re depositing large amounts. That’s a plus for privacy-focused beginners.Fees: Low on Paper, Hidden in Plain Sight
CoinFalcon advertises a 0.20% taker fee. That’s lower than Coinbase’s 0.50% and competitive next to Binance’s 0.10%. Sounds good, right? But here’s the catch: the spread-the difference between what you pay to buy and what you get when you sell-is often way higher than industry standards. During volatile markets, spreads can jump to 2.5% or more. That means if you buy Bitcoin at $60,000, you might only be able to sell it back at $58,500 before any fees even kick in. That’s a 2.5% loss before you even move a single coin. Compare that to Binance or Kraken, where spreads are usually under 0.5%. CoinFalcon’s wide spreads eat into your profits silently. You’re not paying a fee every trade-you’re paying a hidden tax every time you buy or sell. Cryptoradar’s 2025 analysis called this “a sneaky way to chip away at your returns.”Security: Cold Storage, But No Audits
CoinFalcon claims 98% of user funds are stored in offline cold wallets. That’s a solid number. Most exchanges keep under 90%. And they say they use multi-signature wallets and two-factor authentication. All good. But here’s the problem: no independent security audit has ever been published. No third party has verified their claims. Binance, Kraken, and Coinbase all publish regular audit reports. CoinFalcon doesn’t. That’s not a dealbreaker, but it’s a red flag if you’re serious about security. You’re trusting them on their word alone. They’re regulated in the UK under financial services rules, which gives them a baseline level of legitimacy. But they’ve blocked access for users in most US states since 2019. If you’re in the US, you’re out of luck unless you’re in one of the few allowed states.
The Trust Problem: Why Users Are Furious
This is where CoinFalcon falls apart. On Trustpilot, it has a 1.4/5 rating based on 41 reviews as of September 2025. That’s not bad-it’s catastrophic. One user, kryptoknabe, wrote: “CoinFalcon is the best platform if you want to be relieved of your money.” Another, hendrikrommen, accused them of “illegal activities” and said they’d started legal proceedings. The most common complaints? Unexpected token delistings. You buy a coin, hold it for a few weeks, then suddenly it disappears from the platform. No warning. No notice. Just gone. Some users say they lost access to their coins entirely. Others got their funds returned after weeks of emails. Then there’s customer service. Some users on Affgadgets praise “Roel” and “Max” for quick, helpful replies. Others on Trustpilot say they’ve been ignored for months when trying to recover funds or get answers about delistings. The platform has a 4.3/5 rating on Product Hunt, but that’s from only 29 reviews. Trustpilot’s 41 reviews represent real, long-term users who’ve lost money or time. The discrepancy is telling.Who Is CoinFalcon Really For?
CoinFalcon isn’t for traders. It’s not for investors holding long-term. It’s not for people who want to use APIs or automate trades. It’s for one type of person: a European beginner who wants to buy Bitcoin or Ethereum with a credit card, hold it for a few months, and then sell it back to euros-without dealing with complex platforms. If you’re in Germany, France, Spain, or the UK, and you need a simple way to convert euros to crypto and back, CoinFalcon works. The interface is smooth. The deposit process is fast. The support can be excellent-if you get lucky. But if you’re planning to trade frequently, hold altcoins, or treat this as anything more than a quick on-ramp? You’ll get burned. The high spreads will drain your account. The delistings will leave you stranded. And the lack of transparency will leave you wondering if your money is really safe.
How It Compares to Other Exchanges
| Feature | CoinFalcon | Coinbase | Binance | Kraken |
|---|---|---|---|---|
| Trading Fees (taker) | 0.20% | 0.50% | 0.10% | 0.16% |
| Average Spread | Up to 2.5% | 0.5-1.0% | 0.1-0.5% | 0.2-0.6% |
| Cryptocurrencies | 30+ | 150+ | 350+ | 200+ |
| Fiat On-Ramp (SEPA) | Yes | Yes | Yes | Yes |
| Advanced Trading | No | Basic | Yes | Yes |
| Trustpilot Rating | 1.4/5 | 4.6/5 | 4.1/5 | 4.3/5 |
| US Availability | Restricted | Yes | No | Yes |
Final Verdict: Use With Caution
If you’re a European beginner and you need to buy your first Bitcoin this weekend, CoinFalcon will get you there. It’s fast, simple, and works. But don’t hold onto coins long-term. Don’t trade frequently. Don’t assume your funds are protected if something goes wrong. And never deposit more than you’re willing to lose. It’s not a scam. But it’s not a safe haven either. It’s a convenience tool with serious flaws. For the right person, it’s useful. For everyone else? Look elsewhere.Alternatives to Consider
- Coinbase - Best for beginners in the US and EU. Higher fees, but trusted and regulated.
- Bitpanda - Popular in Europe. Good for EUR deposits and ETF-style crypto buying.
- Kraken - Lower fees, more coins, better security. Slightly steeper learning curve.
- Bybit - If you’re ready to explore futures later, this is a solid next step.
If you’re serious about crypto, start with Coinbase or Kraken. Use CoinFalcon only if you need a one-time, no-fuss purchase-and keep your expectations low.
Is CoinFalcon safe to use in 2025?
CoinFalcon is legally registered in the UK and uses cold storage for 98% of funds, which is a good sign. But there’s no public security audit, and users report lost funds and unresponsive support. It’s not a scam, but it’s risky. Only use it for small, one-time buys-and never keep large amounts there long-term.
Why is CoinFalcon’s Trustpilot rating so low?
The low rating comes from users who experienced unexpected token delistings without warning, difficulty withdrawing funds, and poor customer service. Many say they lost money or had to wait weeks for replies. While some praise fast support, the majority of reviews are negative, especially from long-term users.
Does CoinFalcon support US customers?
No. CoinFalcon has blocked access for users in most US states since 2019. Even if you’re in a state where it’s technically allowed, you’ll likely face restrictions on deposits and withdrawals. It’s designed for European users only.
What’s the best way to deposit euros on CoinFalcon?
Use SEPA bank transfer. It’s free and fast (1-2 business days). Credit card deposits are available but come with higher fees and lower limits. Avoid SWIFT-CoinFalcon removed it for non-EU users in favor of TransferWise integration.
Can I trade altcoins on CoinFalcon?
Yes, but only 30+ coins are available. You won’t find newer or obscure tokens like SOL, AVAX, or DOGE. It’s limited to major coins like BTC, ETH, LTC, XRP, and a few others. If you want to trade lesser-known altcoins, look elsewhere.
What happens if CoinFalcon delists a coin I own?
You’ll lose the ability to trade it on the platform. Some users report being given a short window to withdraw their coins before delisting. Others say they got no warning at all-and their coins vanished. Always check CoinFalcon’s announcements before holding any token long-term.
Jennifer MacLeod
November 24, 2025 AT 20:04Been using CoinFalcon for my first BTC buy and honestly it was way easier than Coinbase
Daryl Chew
November 24, 2025 AT 20:591.4/5 Trustpilot? That’s not a red flag, that’s a full-on nuclear warning. They’re not just bad-they’re actively harvesting newbies. I’ve seen people lose entire ETH positions because CoinFalcon just deleted a coin overnight with zero notice. This isn’t finance, it’s a digital casino with a fake UI.
Omkar Rane
November 26, 2025 AT 06:04i live in india and tried to sign up just to see what it was like… site loaded fine but when i tried to verify with my passport it just said ‘region restricted’ even though i used a vpn. weird. i guess they really only want europeans. i mean, i get it, but still kinda shady they don’t say that upfront. also the app looks nice but i bet the backend is just a glorified google sheet with a fancy frontend.
Belle Bormann
November 28, 2025 AT 00:30if you're a beginner and just want to buy btc with a card and hold it for a year, coinfalcon is fine. just don't hold altcoins, don't trade often, and never put more than you can afford to lose. the spread is the real killer-i lost like 3% just buying and selling btc once because of it. it's not a scam, but it's not a bank either.
Soham Kulkarni
November 29, 2025 AT 02:49used to use this back in 2020 when i was new. simple interface, no stress. but then i held xmr for 6 months and one day it just vanished from my wallet. emailed support for 3 weeks, got auto-replies. finally got a refund after 8 weeks. never touched it again. better to pay a bit more on coinbase and sleep at night.